Information we collect from you
When you register and use the 5306 platform, we collect several categories of information to ensure our services run smoothly and securely:
Account Information
This includes your username, email address, phone number, date of birth, and encrypted password. This information is required to verify your identity and grant access to your account.
Device & Browser Information
We collect technical data such as device type, operating system, browser version, IP address, and language settings. This helps us optimise the platform's display for your device and detect suspicious activity.
Payment Information
For deposits and withdrawals in MYR, we record the payment method used, transaction amount, timestamp, and reference number. We do not store full card numbers or banking passwords — this sensitive data is handled by certified payment providers.
Usage Data
We record pages visited, games played, bets placed, and session duration. This data is used to improve the user experience and identify any unusual usage patterns.
How this information is used
5306 uses the information collected for the following purposes:
- Account management — lets you log in, manage your balance, and view your transaction history.
- Payment processing — processing MYR deposits and withdrawals accurately and securely.
- Platform security — detects fraudulent attempts, unauthorised access, or the use of multiple accounts.
- Service improvements — analyses usage patterns to improve platform design and performance.
- Important communications — sending notifications related to your account, security, or important policy changes.
- Legal compliance — fulfilling legal requirements related to the platform's operations in Malaysia.
We do not use your information for third-party marketing without your explicit consent.
How we use cookies and tracking
5306 uses cookies — small text files stored in your browser — for several important purposes:
- Session cookies — maintaining your login session while using the platform. These cookies are automatically deleted when you close your browser.
- Preference cookies — saves your language settings and display preferences so you don't have to reset them each time.
- Analytics cookies — collects anonymised usage data to help us understand how users interact with the platform.
- Security cookies — helps detect unusual activity and protect your account from unauthorised access.
You can disable cookies through your browser settings, though this may affect certain features within the 5306 platform. We do not use third-party cookies for advertising purposes.
How we store and protect your data
User data security is a top priority at 5306. Here are the measures we take to protect your information:
- All communications between your device and 5306 servers are encrypted using SSL/TLS protocols.
- Passwords are stored in hashed form using industry-standard encryption algorithms — we cannot read your password in its original form.
- Sensitive data such as payment information is processed by providers that comply with recognised security standards.
- Internal access to user data is restricted to staff who require it, and all access is logged for audit purposes.
- We conduct continuous security monitoring to detect and respond to threats in real time.
While we take all reasonable precautions, no system is entirely foolproof. We encourage you to use a strong password and enable two-factor authentication for added protection.
When your information is shared with others
5306 does not sell, rent, or distribute your personal information to third parties for marketing purposes. However, there are limited situations where data sharing is necessary:
- Payment providers — transaction details are shared with the bank or digital wallet provider that processes your MYR deposits and withdrawals.
- Game providers — minimal game session data is shared with game software providers to ensure games function correctly.
- Legal requirements — we may be required to disclose information to the relevant authorities if mandated by Malaysian law.
- Fraud prevention — in cases involving fraud or security investigations, limited information may be shared with the relevant parties.
All third parties we work with are bound by data protection agreements and are not permitted to use your information for any purpose beyond what has been specified.
Your rights and how to contact us
As a registered 5306 user, you have the following rights regarding your personal data:
- Right to Access — you can request a copy of the personal information we hold about you at any time.
- Right to Rectification — if your information is inaccurate or out of date, you have the right to request that it be updated.
- Right to Erasure — under certain circumstances, you may request the deletion of your personal data, subject to applicable legal requirements.
- Right to Restriction — you may request that we restrict the processing of your data in certain situations while an investigation is ongoing.
This privacy policy may be updated from time to time to reflect changes in how we handle data or in applicable law. You will be notified of any significant changes through your account.
For any privacy-related enquiries or to exercise the rights above, you can reach the 5306 support team via the in-platform live chat. Further information is also available on the FAQ ours.